Splits NetworkStatus
System Status

Investigating service degradation

One or more services are not responding as expected. Core platform features remain available.

Last checked 11:57:40 AM
9/10
Healthy Services
502ms
Avg Response Time
90.0%
Uptime
30s
Refresh Interval

Infrastructure

Live service health

Real-time health for every service in the platform, updated every 30 seconds.

Service health

API Gateway

Down

Response

5001ms

Last Check

11:57:40 AM

The operation was aborted due to timeout

Identity Service

Operational

Response

1ms

Last Check

11:57:35 AM

ATS Service

Operational

Response

2ms

Last Check

11:57:35 AM

Network Service

Operational

Response

2ms

Last Check

11:57:35 AM

Billing Service

Operational

Response

2ms

Last Check

11:57:35 AM

Notification Service

Operational

Response

2ms

Last Check

11:57:35 AM

Document Service

Operational

Response

2ms

Last Check

11:57:35 AM

Automation Service

Operational

Response

1ms

Last Check

11:57:35 AM

Document Processing Service

Operational

Response

2ms

Last Check

11:57:35 AM

AI Review Service

Operational

Response

1ms

Last Check

11:57:35 AM

Active incidents

API Gateway

The operation was aborted due to timeout

Active

Support hours

  • Weekdays: 8am - 8pm ET
  • Weekends: On-call for critical incidents

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Incident History(50)

Sunday, March 29, 2026

document-processing-service

Service outage

3/29/2026, 12:23:06 AM

Duration: 15s

Resolved

document-processing-service

Service outage

3/29/2026, 12:23:02 AM

Duration: 15s

Resolved

Sunday, March 22, 2026

document-processing-service

Service outage

3/22/2026, 12:50:04 AM

Duration: 15s

Resolved

automation-service

Service outage

3/22/2026, 12:50:04 AM

Duration: 15s

Resolved

Thursday, March 19, 2026

ai-service

Service outage

3/19/2026, 1:07:32 AM

Duration: 2m

Resolved

automation-service

Service outage

3/19/2026, 1:07:32 AM

Duration: 2m

Resolved

document-service

Service outage

3/19/2026, 1:07:32 AM

Duration: 1m

Resolved

notification-service

Service outage

3/19/2026, 1:07:32 AM

Duration: 2m

Resolved

network-service

Service outage

3/19/2026, 1:07:32 AM

Duration: 2m

Resolved

identity-service

Service outage

3/19/2026, 1:07:32 AM

Duration: 2m

Resolved

ai-service

Service outage

3/19/2026, 1:07:31 AM

Duration: 2m

Resolved

automation-service

Service outage

3/19/2026, 1:07:31 AM

Duration: 2m

Resolved

document-service

Service outage

3/19/2026, 1:07:31 AM

Duration: 1m

Resolved

notification-service

Service outage

3/19/2026, 1:07:31 AM

Duration: 2m

Resolved

network-service

Service outage

3/19/2026, 1:07:31 AM

Duration: 2m

Resolved

identity-service

Service outage

3/19/2026, 1:07:30 AM

Duration: 2m

Resolved

ai-service

Service outage

3/19/2026, 12:10:32 AM

Duration: 1m

Resolved

automation-service

Service outage

3/19/2026, 12:10:32 AM

Duration: 45s

Resolved

document-service

Service outage

3/19/2026, 12:10:32 AM

Duration: 1m

Resolved

notification-service

Service outage

3/19/2026, 12:10:32 AM

Duration: 1m

Resolved

network-service

Service outage

3/19/2026, 12:10:32 AM

Duration: 1m

Resolved

identity-service

Service outage

3/19/2026, 12:10:32 AM

Duration: 1m

Resolved

ai-service

Service outage

3/19/2026, 12:10:31 AM

Duration: 1m

Resolved

automation-service

Service outage

3/19/2026, 12:10:31 AM

Duration: 45s

Resolved

document-service

Service outage

3/19/2026, 12:10:31 AM

Duration: 1m

Resolved

notification-service

Service outage

3/19/2026, 12:10:31 AM

Duration: 1m

Resolved

network-service

Service outage

3/19/2026, 12:10:31 AM

Duration: 1m

Resolved

identity-service

Service outage

3/19/2026, 12:10:30 AM

Duration: 1m

Resolved

Tuesday, March 17, 2026

ai-service

Service outage

3/17/2026, 12:59:54 AM

Duration: 57s

Resolved

automation-service

Service outage

3/17/2026, 12:59:54 AM

Duration: 45s

Resolved

document-service

Service outage

3/17/2026, 12:59:54 AM

Duration: 30s

Resolved

notification-service

Service outage

3/17/2026, 12:59:54 AM

Duration: 30s

Resolved

network-service

Service outage

3/17/2026, 12:59:54 AM

Duration: 30s

Resolved

identity-service

Service outage

3/17/2026, 12:59:54 AM

Duration: 45s

Resolved

Sunday, March 15, 2026

identity-service

Degraded performance

3/15/2026, 5:04:38 AM

Duration: 3m

Resolved

Tuesday, March 10, 2026

identity-service

Degraded performance

3/10/2026, 3:56:57 PM

Duration: 45s

Resolved

Sunday, March 8, 2026

ai-service

Service outage

3/8/2026, 12:23:05 AM

Duration: 45s

Resolved

document-processing-service

Service outage

3/8/2026, 12:23:05 AM

Duration: 45s

Resolved

automation-service

Service outage

3/8/2026, 12:23:05 AM

Duration: 1m

Resolved

billing-service

Degraded performance

3/8/2026, 12:23:05 AM

Duration: 3m

Resolved

ats-service

Service outage

3/8/2026, 12:23:05 AM

Duration: 1m

Resolved

identity-service

Service outage

3/8/2026, 12:23:05 AM

Duration: 45s

Resolved

ai-service

Service outage

3/8/2026, 12:18:00 AM

Duration: 1m

Resolved

document-processing-service

Service outage

3/8/2026, 12:18:00 AM

Duration: 1m

Resolved

automation-service

Service outage

3/8/2026, 12:18:00 AM

Duration: 1m

Resolved

document-service

Service outage

3/8/2026, 12:18:00 AM

Duration: 45s

Resolved

notification-service

Service outage

3/8/2026, 12:18:00 AM

Duration: 1m

Resolved

network-service

Service outage

3/8/2026, 12:18:00 AM

Duration: 45s

Resolved

identity-service

Service outage

3/8/2026, 12:18:00 AM

Duration: 1m

Resolved

Thursday, February 26, 2026

automation-service

Service outage

2/26/2026, 9:23:52 PM

Duration: 45s

Resolved

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